Having an efficient localisation strategy is critical to achieving your global business ambitions, but knowing how well optimised your processes are currently can be one of the biggest challenges.
Our localisation maturity model outlines the stages through which an organisation passes to improve the efficiency of its localisation processes. Every business can target improvements – how much better could you become?
You have ad hoc responses to business demands for translation or localisation services. There are few defined processes and lots of individual heroics!
Progress to stage 2: Get more repeatable processes with transparent costs.
You have established basic project management processes to track cost and schedule effort. External translation providers and consultancy resources support the effort.
Progress to stage 3: Standardise localisation processes across your business.
You recognise common problems and attempt to document, standardise, integrate, and sometimes centralise localisation projects across your organisation or specific departments.
Progress to stage 4: Improve your quality and efficiency.
You take a scientific approach to translation, collecting detailed process, quality, and efficiency metrics. You utilise localisation-aware tooling to support this need.
Progress to stage 5: Integrate localisation into your business processes.
You have internalised the concept of localisation to be a natural part of your content lifecycle, quality management and business processes. You undertake continuous process improvement to ensure localisation is considered in every product, customer or employee interaction.
Ensure your supplier base continues to provide integrated and value for money services.