User­-generated content (UGC) translation

Efficiently translate incoming and public user-­generated content (UGC) without the price-­tag of a professional translator. Our solutions mean you only pay what you need to for "good enough" translations. 

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Gather feedback from your global customers

Read and respond to social media comments

Enable foreign customers to read your product reviews

Interpret incoming customer queries and follow­-up accordingly

Let’s talk about UGC

We'll help you analyse all your channels for UGC and prioritise them accordingly.

We’ll help you establish which service is best for your content, and advise you on the appropriate workflow.

We’ll translate your content as per the agreed service level.

We’ll send your content back ready for translation.

For open-­ended survey responses, we’ll code them according to your criteria.


Lingo24 are a very good outfit. They worked to a tight timeframe and came within budget. The quality of the translations was good and the team worked well. Would happily use them again in the future. Good Business
I’ve used Lingo24 many times and have always found them helpful, friendly and quick to respond. They also offer good value for money and their translations are of a high standard. Importantly, they also offer quick turnarounds and have always met the deadlines. Freshminds

An intelligent approach

We’ll balance your need for quality with that for value to save you money and time. We’d normally recommend Machine Translation or Basic Translation, but talk to us about your individual projects. ­

Read more about our dedicated market research services.

  • connect via API to send content for translation as soon as it’s generated 
  • send content in excel format in batches/waves 
  • select your service based on language, content type and media 
  • get sensitive responses coded securely, where appropriate 
  • receive your translations back quickly and cost­-effectively
Let’s talk about UGC