Our Processes
The exact nature of the processes we have created to ensure a consistent level of service is confidential business information but some of its hallmarks are explained below. If you would like further guidance as to how we can guarantee the success of your particular project without excessive cost, please do contact us directly to arrange a meeting.
Cornerstones of Lingo24's 'success through process'
Selection/Creation of Workflow
Each and every project requires a pre-defined series of tasks to take place. For more complicated projects, we take time to understand the associated requirements and challenges, and build our workflow around this information. Once a sound workflow is in place, even large and complex projects become a series of small, straightforward tasks which can then be assigned to the most appropriate people. Many tasks can be automated.
Technology
Our approach is very human-oriented, in that humans understand both language issues and business requirements far better than computers, but we do use technology extensively to automate or semi-automate many of our processes. We are focused on using technology to make us more efficient, and do not believe in the use of technology for its own sake. Some more information about the technology we use can be found here.
Always On
Translation is the most global business of all, and this presents us with great time zone opportunity. With operations throughout the world, Lingo24 is a genuine 24-hour operation, which means your projects are being managed and carried out while you sleep! Our New Zealand operation is particularly useful in helping us to achieve significantly shorter lead times than our competitors.