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Lingo24's use
of cookies
We use cookies to help serve you better and improve your experience on our website. If you're happy with your cookie settings, please click Continue. However if you want find out more, please see our Privacy Policy.


Lingo24.com privacy policy

Data collected through our contact forms

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice.

We collect information about you for two reasons: firstly, to process your order; and secondly, to provide you with the best possible service. We will e-mail you only with details of the status of your order, order confirmation and information about updates to our service (assuming you don't opt out of this last option in the account preferences section of our website).

From time to time, we would like to send you information about our services and those of our partners by email. You are free to choose whether you would like to receive such correspondence, and should indicate your preference in the "Account Preferences" section when logged in to the site.

The type of information we will collect about you includes:

  • Your name
  • Address
  • Phone number
  • Email address
  • Credit/debit card details


Credit/debit card details will be collected but, unlike other details, will not be held on our database.

We will never collect sensitive information about you without your explicit consent.

We will make every effort to keep the information we hold about you accurate and up to date. You can check this information on the control panel once logged into lingo24.com and are free to make changes yourself or may request changes be administered by ourselves by using this email form.

Use of Cookies

Cookies are small text files stored on your computer when you look at a website, allowing it to recognise a returning visitor.  As with many sites, Lingo24 uses cookies to help us serve you better and continually improve our website.  We don’t use data from cookies in a way that you can be individually identified.

Cookies can make browsing a website quicker and easier – for example, by remembering your preferences. Setting up your browser to accept them will help us give you the best user experience.

But if you prefer, popular browsers such as Mozilla Firefox, Google Chrome, Safari, and Microsoft’s Internet Explorer allow you to restrict, block or delete cookies. Here’s a short guide to changing your settings.

Mozilla Firefox

Choose Options in the Tools drop down menu. Select “Privacy” in the popup menu, and choose your preferred cookie settings.

Google Chrome

Click the spanner in the top right hand corner, and choose “Settings”. Then select “Under the hood” and choose “Privacy” to adjust your settings.


Select “Preferences” from the “Settings” drop down menu. Choose “Security” to adjust your cookie preferences.

Microsoft Internet Explorer

Click the 'Tools' icon in the top right hand corner and choose 'Internet options'. Then select “Privacy” in the popup window to change your settings.

Here is a list of the cookies we use and why:

Cookie Name Purpose
Google Analytics _utma
These cookies are set to allow Google reports to show aggregated details about the site usage.
Google AdSense __ar_v4 This cookie is required by the Google AdSense service.
ShareThis __unam The ShareThis button is an all-in-one widget that lets you share any content on the web with friends.
Olark Live Chat _oklv
These cookies are required for our chat system, Olark, to work properly.
These cookies enable all the features offered by our CMS, Drupal.

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