Can I contact your translators directly?
posted Mon, 2010-11-15 10:50 by
To guarantee streamlined communication as well as more efficient use of our project management resources, we have account managers as well as project managers. You will be assigned a dedicated Account Manager and Project Manager who have extensive experience in all aspects of translation work and who will handle every stage of the project including the translator selection process, client liaison and delivery of the completed translated files within your specified turnaround time. The project manager will act as the liaison between you and the translator.
Lingo24 has strict confidentiality agreements with our translators. However, if your translation has specific requirements that can be best communicated directly, we will ask for the translator's agreement to participate in conference calls with yourself and the Account Manager or Project Manager, to enable direct communication.